Get In Touch With Our Team Today!
Whether you’re ready to submit a sample, have questions about our testing services, or need expert advice, we are here for you.
At Nexus Diagnostics, we believe that clear communication is the first step to protecting your crops. Diagnostics specialists are ready to guide you through every step from choosing the right test panel to interpreting your results with clarity and confidence.
Email Us
info@nexus-diagnostics.co.za
Address
Unit D, Fabriek Nationale Building, 9 Fabriek Street, Franschhoek, Western Cape, South Africa, 7690
Are you still unsure about what you are looking for?
Frequently Asked Questions
What does Nexus Diagnostics specialize in?
We specialize in advanced plant virus diagnostics using cutting-edge qPCR technology. Our current focus is on cannabis, hemp, and grapevine virus detection, with upcoming services for pome fruit, stone fruit, and citrus crops.
Why is virus testing important for my crops?
Virus testing helps you detect infections early – before symptoms escalate and yields are compromised. With timely insights, you can take immediate action to protect your crops, prevent spread, and maintain your operation’s integrity.
What testing technology do you use?
We use quantitative Polymerase Chain Reaction (qPCR) technology, a highly sensitive and specific method for detecting plant pathogens. This ensures fast, accurate, and reliable results every time.
Do you offer customized diagnostics?
Yes. In addition to our standard virus panels, we offer custom assay development tailored to your specific crops or concerns. Our scientists collaborate with you to design diagnostics that address your unique challenges.
How long does it take to receive test results?
Turnaround time depends on the complexity of the test, but we are committed to delivering rapid and reliable results – typically within a few business days from sample receipt.
Can you help if a virus is detected in my crop?
Absolutely. Our consulting services provide expert guidance on containment, management, and recovery strategies. We’ll help you mitigate the impact and protect your future yields.
What crops do you currently test?
Our current virus testing services cover cannabis, hemp, and grapevines. We are expanding into pome fruit, stone fruit, and citrus crops to serve a broader agricultural market.
How do I submit samples for testing?
It’s a simple process. Once you contact us, our support team will guide you through how to collect, package, and ship your samples, ensuring they arrive in optimal condition. We’re with you every step of the way – from sample to solution.
What makes Nexus Diagnostics different from other labs?
We are not just a service provider – we are your diagnostic partner. What sets us apart is our blend of scientific precision, fast turnaround, and real-world agricultural consulting. Every test we run is backed by rigorous quality standards, cutting-edge automation, and a deep respect for your time, yield, and bottom line.
Is your service only for large-scale farms?
Not at all. Whether you manage a small greenhouse or a commercial farm, we scale our services to fit your operation. Every grower deserves access to reliable diagnostics, and we’re proud to support producers of all sizes who are committed to crop excellence.
How do I know your results are accurate?
Our lab protocols meet the highest scientific standards, using validated qPCR methods and internal controls to guarantee repeatability and traceability. Behind every report is a system built on transparency, precision, and trust – so you can make high-stakes decisions with confidence.
How can I get in touch with your team?
We make it easy. You can fill in the contact form below or email us directly. Whether you’re looking for immediate testing, custom solutions, or just need expert advice, our team is ready to assist – quickly, personally, and professionally.